The Analysis of Code Switching and Code Mixing Used By Employees in CV. Mandiri Sejahtera Majalengka

Abstract

This research investigates how employees at CV. Mandiri Sejahtera, which is exporter of rattan basket and furniture in Majalengka, applies code-switching and code-mixing in daily business communication. The purpose of this research is to analyse the types, funtions, and how established factors of code switching and code mixing used by employees in CV. Mandiri Sejahtera Majalengka. Using qualitative descriptive method, the researcher observed conversations, conducted interviews, and analyzed the language used in various work settings.

The findings show that employees frequently switch between Indonesian, English, Javanese, and Sundanese, depending on the context and communicative goals. The results show that code mixing are more frequently used, with a percentage 60% for code switching and 40% for code mixing. The most common type of code switching is tag code switching with 42%, while the most common type of code mixing is hybrid insertion with 16,68%. Employees in the business workplace mentioned above use quotation more often as a function of code switching and code mixing, at 21.89%, while code switching and code mixing are used more often for taking on a specific topic. These patterns demonstrate that language flexibility is vital in fostering connection, efficiency, and adaptability in business environments. The Researcher believes that raising awareness of these language practices can enhance communication strategies in diverse workplaces and support inclusive interaction across cultures.